After making the coffee, i started the day with dinamalar, ndtv, cnn-ibn... in the net, and checked the latest currency xchange rate (ofcourse its a mandatory job for any indian works from abroad).it was a surprise, after 20 days it crossed 70 Rs... wowwwww... wht a news in the morning.... why dont i transfer money to india...
Realised that its month end, so wanted to check whether i got the salary... after signing in with 2 level of security... it was a big shhhhoooccckkkkkk.... the balance was not so good... but the salary was credited. what happened???? my brain stopped thinking...hmmmm.... so checked the statement.... the last transaction was salary from cognizant that too in credit category...
scrolled down... heyyyyy... whtz this... these many transactions in debit... but transaction names are very very weired... 1,2,3... my god 5 transactions in the last 1 week.... out of 5, three are overseas transactions... with overseas charges of one pound... whatz goin on????
deepti was makin her coffee.... she was stunned with tht noise... "Hnnnnnnyyyyyy.... i had lost lotz of moneyyyyyyyyy.... dont know whatz happening...." with panicness she asked... wht happened???.... i was sitting in laptop with shiverin hands and scary look..."dont know hny... lotz of money gone out of account"... to calmdown me... deepti told "relax.. relax... check properly...." checked it again... all those transactions... now with calculator.... the total is
1174 pounds... with one transfer creditted back to my account....
what is this.... what went wrong... slowly realised that i became victim of online fraud... as i used to perform lotz of online transaction... somebody hacked from one of the site.... smartly tried searchin the transation names in google... no use... all are not real companies... all search result says that those names are web hosting companies...
hny... gimme the phone... will talk to llyods tsb.. thank god its 8.20AM... all call centers will be available... with the same shiverin voice and spoke to the machine... gave the details for multiple security questions... finally a lady took the phone... with cheerful voice... listened to me (asusual didnt understand their questions and managed some how and xplained the issue)... as a formality she consoled me then assured me everything will be alright.... and transferred call to fraud department... again answered another round of security questions... now she wanted me to read the transactions which are unknown... she told that she will track the transaction and initiate the investigation... meanwhile she will block the card... again another round of security question for blockin the card... now she told me something to do, i didnt understand asusal... told say it again (the UK way of saying... cud u plz repeat that)... she repeated... again.. didnt understand.... again repeated... no luck... asusual their english was not clear... with a same shiverin voice i told her... "sorry... since i m nerveous i didnt get what u said...".. she said .... "could you please break the card in to 2 pieces for us"... oooofff thatz all...
she told that i will be getting the new card in a week time, based on investigation they will return the money (thank god one good news)...then i asked, meantime how can i get money... she asked me to take an identity card and the debit card to the branch and collect the money... then she said anything else... i said nothing... thanks...dropped the call..heyyyyy... jus now i had broken the card in to 2.... then how can i get money... but my brain didnt work...
now deepti asked how to get money... i turned to her and told, they asked me to visit the bank... and i started shouting... "hny... i m removing all passwords from the system, no more transaction through online... never use google chrome for online transactions" started clearing the temp folders..... deepti told me she will not buy milk n curd online.... she started sayin something... but i didnt listen... need to go office... lemme get ready...
while takin bath... the saviour of the world started to knock my brain... hey why dont i alert all my friends at UK... will do that.. once reached the office started sending mails.... to entire UK in chuncks... "saying be careful, be assertive... i lost it... you please take care..." asusual got response from 2 or 3 sayin sorry for the situation, dont worry hard earned money... you will get it back... will pass the message... and those work with me... came to me and consoled me... from offshore couple of pingin.... askin wht happend???
slowly.... got in to work.... and slowly forgot the incident....
nextday morning (was satday) went to bank with cheque book for gettin money... though deepti asked me to use the another savings (interlinked) accounts' atm card..... but asusual didnt listen to her.... got the money for the rest of the weeks expenses... bank confirmed that same day or monday i will get the money the i lost... took deepti for weekly shoppin... all were quite happy....
came to home... deepti asked me to check the account... with lotz of confidence checked the account....butttttt......"Hnnnnnnyyyyyy..... its happened againnnnnn.... another 130 pounds gone out of account...again overseas transaction.... dont know what happened.... why its happenin again and again to us.... time is not good for us...." continued the blabbering..... deepti asked me to change the bank... i asked which bank... she dont know... poor deepti... want to help her hubby, but dont know how???
called llyods bank.... but no luck.... its 2.30PM....that too satday... only regualr calls are answered... fraud and other departments wont work after 1PM... the only option... i need to visit the bank on monday morning.... till then... jus the keep the fingers crossed....
GOD.....NO MORE TRANSACTION HAPPENS OUT OF MY ACCOUNT...PLZZZZZZZ.....
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